Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. The Direct Line Group owns several well-known brands, including Churchill (of nodding-dog fame). Protect your dog or cat today. Direct Line Pet Insurance Price Comparison, Direct Line Pet Insurance Policy Document, Essential (Time Limited) policies cover dental injury due to accident, but not illness; Advanced (Max Benefit) policies also cover dental injury due to accident, plus other tooth and gum disease cover up to £1,000, provided your pet has an annual dental exam and recommended treatments were carried out within three months. When my vet asked to speak to a vet at DL … Customer Reviews and Ratings. Direct Line Insurance is underwritten by UK Insurance Ltd.Â. ", "My dog had a trauma to a tooth, Direct Line wouldn't pay out anything towards my £3,000 bill. For more information please see our Advertiser Disclosure. ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. Symphony Digital Ltd is not responsible for any inaccuracies. United Kingdom United States of America Australia Canada Germany New Zealand Ireland India South Africa The World’s Price Comparison Website. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Use our reviews and guides to help you learn about insurance plans before you buy. Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Keep in mind that bilateral conditions are conditions that affect a body part of which your pet has two (e.g., ears, eyes, ligaments, etc.) That is, they will pay a maximum amount for certain procedures or tests. We compared this insurer to other similar insurers so you can see which may be more suitable for you. (Root canals and crowns not covered. Following an incident on holiday, my car was damaged and needed to be repaired. £2,500 for vet fees for travel in the EU. You will get a refund of any premium paid as long as no claims have been made. Bottom Line: If you want a Lifetime plan but are worried about the cost of the premium, Agria can be a good option—but you'll have to pay a larger share of any vet bills that arise due to the copay. Real reviews from real people. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Those with older pets can insure their dogs and cats with Animal Friends, as there is no upper age limit for new policies, even Lifetime cover—but there is a 20% copay (in addition to the £99 fixed excess) for dogs aged 8+ and cats aged 10+. Pet Insurance Reviews: TopConsumerReviews.com reviews and ranks the best Pet Insurance programs available today. Ranked. Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs). Death Due to Illness cover stops once your pet turns 11. Direct Line is the UK's leading direct car insurer. Direct Line Pet Insurance offers a comprehensive level of cover, complete with an initial discount when you buy online that means you pay for only nine months in the first year. As you can see in the table above, by claiming once per year a policyholder would be better off with the lower excess—the additional amount paid per claim through a higher excess more than offsets the savings achieved from a lower premium. Pet insurance also often covers the value of your treasured pet, should they die due to illness, accident, be lost or even stolen. Pet Insurance Review are committed to publishing reviews which are the reviewerâs own opinions and experiences with their insurer. There policies are flexible so you can customise your cover to suit you and your pet. Have a read through the Direct Line Pet Insurance reviews below and you’ll see many TopCashback members who bought a policy from them through us were clearly pleased with their experience. I've just taken out essential cover for a couple of spaniels, with a claims limit of £4000. Despite the Direct Line pet insurance reviews not being the best, it is still one of the best ones to go for on the market and is ranked as one of the leading providers. Direct Line started selling car insurance from a single call centre in Croydon. Direct Line uses the review site Reevoo to collect customer feedback and its pet insurance scores 8.9 out of 10 based on over 1,800 reviews in November 2019. As well as looking at how Direct Line's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too. Since we bought Tizzie she was covered by Petplan.  Â, Be careful with claims limits disqualifications. As a result the Trustpilot overall score isn't an indication of how their pet insurance performs specifically. Our price checks also showed that the Overseas Travel package added around £13 per year and the 5 in 1 package added around £110 per year to the young, crossbreed dog's insurance quote. Our price comparison showed that M&S pet insurance premiums are quite competitive to the average cost of pet insurance in the UK. They offer 2 types of customisable pet cover with multiple additional options available. Direct Line is a household name for car and home insurance, but is their pet insurance any good? Pet cover can help with vet bills. Animal Friends Pet Insurance is a specialist pet insurer, whose plans stand out for lower-than-average premiums (partially achieved through per condition limits, even on Lifetime plans) and they publicly state on their website that they don't penalize for claims by increasing premiums upon renewal. Their Advanced Cover is a Maximum Benefit policy offering £8,000 per condition with no time limit and covers accidents, illness, disease, complementary treatments and dental disease up to £1,000 cover, included in the overall cover limit. Some people complain that kennel club insurance is expensive but you get what you pay for and they sort out your claim quickly. We like that Agria is a specialist pet insurer with a long history. For every condition, once the vet fees have reached £4,000 of reimbursement or 12 months have passed since the beginning of your pet's treatment, you can no longer receive any cover for that condition. There is no time limit for claims on a max benefit plan. Unsurprisingly, the stripped-back, basic policies offer more "value" in terms of the vet cover for the premium paid because you're not paying for extras like 3rd party liability, overseas cover, death due to illness/accident, lost pet cover, holiday cancellation or boarding cover—think carefully about what type of cover is best for you and your pet as it's not worth saving a few quid is you don't have the cover you need. There is no excess increase for older pets. It is this compensation and the payment for each policy bought from our Partner Insurers that enables Company to provide you with services at no cost. The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. It was ranked 4th out of 25 companies. Please consult each insurerâs policy terms and conditions documents for full details. New research from Direct Line Pet Insurance 1 reveals 28,530 of 111,089 divorce cases in the last year involved custody of a pet, equating to some 90 disputes each day. Efficient and reliable service would highly recommend. However, the multipet discount is introductory and only applies for the first 12 months of the policy. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. Direct Line's Advanced plans offer a Maximum Benefit per condition of £8,000. Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. For those wanting extra features, here is the list of optional extras you can add for an additional premium. While we use our best endeavours to be comprehensive and up to date with product info, prices and terms may change after we publish, so always check details with the provider. You pay this excess once for every new condition. Started in 1985 by Peter Wood, they were the first true direct Insurer.Originally owned by Royal Bank of Scotland, the Direct Line Group was created and RBS sold their stake by the beginning of 2014. Quick Takeaway: If you want a Lifetime plan (not available from Direct Line), you might want to consider PetPlan, the biggest UK pet insurance brand. Direct Line offers two pet insurance policies: one Time Limited and one Maximum Benefit, offering £4,000 and £8,000 of cover, respectively. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. Direct Line Pet Insurance. Cover is for accident, injury and illness, and complementary treatments per condition. But prices will vary depending on the age and breed of your pet, as well as other factors. Each insurers Rank is calculated using a âweighted averageâ calculation which accounts for the overall rating out of 5 given in each review received for that insurer and the number of reviews for that insurer as a proportion of all reviews received. We review the policies & find out what they include and how much they cost. Direct Line is probably one of the best known and innovative UK Insurers. Direct Line offers insurance for cats, dogs and horses - this review specifically looks at its cat and dog policies. In October 2014 our sister site, Pet Insurance Surveys, conducted a claims satisfaction survey in which Direct Line achieved an average rating of 4.3/5.0 from 25 reviews. Bills for our vet direct line insurance a claim until just fill … Read more on LinkedIn. When they say excess of 500 pounds that means every item for example furniture, single wall, single carpet. The amount of vet cover while travelling is the same as if you were in the UK, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to illness. One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. They do not sell a Lifetime pet insurance plan. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. People who mentioned Direct Line themselves left comments such as “great service, great price”, “excellent from start to finish” and “very easy to deal with, would recommend”. Below you can see how insurance premiums can change with a higher excess. Never had a claim quibbled. Cover for advertising or reward if your pet goes missing. Find out what genuine customers have said about pet-insurance.co.uk. WRITE A REVIEW ★★☆☆☆ 1.9 / 5. My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! You can submit a Direct Line pet insurance claim online Direct Line pet insurance claim online, or download a Direct Line pet insurance claim form here. Read our full disclosure here. When we recently price checked the additional cost of Third Party Liability cover with Direct Line, we found it added about £8 per year to a policy for a young, male crossbreed dog—well worth the cost, in our opinion. Compare the best pet dog insurance policies. The DLG is listed on the London Stock Exchange. Queried this insurance is direct line pet reviews we never had a direct line pet insurance review compiles the treatment arises during a vet. Get 3 months free, but there's no Lifetime plan. ", "Price hikes following claims and pet turning 10 yrs old. Agria plans offer some desirable features, such as dental, euthanasia and cremation/burial, plus congenital conditions are not specifically excluded from cover. Of course, it is important that you always take the time to do your research before you invest in pet insurance to make sure you are getting the best coverage for the best possible price. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. Buy online and get 12 months for the price of 9. But you'll pay a higher excess once your pet hits a certain age. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. They don't sell Lifetime or Accident Only cover. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies. Â, Direct Line Pet Insurance provide all dog and cat pet insurance customers access to PawSquad offering live chat and video calls with UK vets 24/7 and their policies are flexible so you can customise your cover to suit you and your pet. They were ranked 11th of the 16 providers for whom 6 or more responses were received. It is common for pet insurance premiums to increase every year because pets need more health care as they get older. Took them less than 1 year renewal despite zero claims to get to the price I was paying for petplan. We gathered sample prices for a young, health, medium-sized, crossbreed dog to see how prices vary between the Essential and Advanced policies, as well as by choice of excess. Independent Direct Line Pet Insurance Pet Insurance review at Which Way To Pay. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. Find out more: pet insurance explained; Does Direct Line offer the best pet insurance? ValuePenguin is not in control of, or in any way affiliated with, the content displayed on this website. Agria Pet Insurance offers comprehensive Lifetime plans for lower-than-average prices. Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.Â, Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. 1179980.) Reviews that appear on this site are based on our own analysis and opinion, with a focus on product features and prices, not service. This is why we designed Waggel with only one, lifetime policy and our digital platform makes signing up and claiming so easy your pet could do it. Registered in England and Wales No. Read reviews from pet owners just like you. For further information about how the rating of 3.7 out of 5 was arrived at please see Direct Line Pet Insurance – How Good is it? This review of Direct Line Pet Insurance policies by The Pet Insurance Guide published in March 2015. 14 of 18 insurers by customers. Here are the two Direct Line policies on offer: Pet owners can choose a fixed excess of £95 or £190 for dogs, or £80 or £160 for cats. Established in 1985, Direct Line was one of the first direct car insurers in the UK. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Direct Line pet insurance reviews. No, Direct Line does not have Lifetime cover—their "Essential" plan is Time Limited and their "Advanced" plan is Maximum Benefit per Condition. Pet insurance customer reviews Want to know how we stack up? In addition to the above mentioned features, Direct Line imposes certain "inner limits" that fall within the vet fee limits. Optional voluntary excess of £160 for cats and £190 for dogs. If your vet charges more, you might get less back from a claim than you expect. Our mission is to use the power of YOUR reviews to help increase … PetPlan Pet Insurance is the largest insurer of dogs and cats in the UK. In that case, up to £110 towards out of hours fees would be covered. Here's how Direct Line scores in our latest survey: Members can log in, to read our scores and full policy analysis. This compensation may impact how and where offers appear on this site (for example, the order in which they appear). There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. We returned to Direct Line because their multi-car insurance made them competitive. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. Direct Line Reviews – Pet Insurance Surveys. Once the policy limit is reached for each condition that condition is no longer covered by the policy and becomes a pre-existing condition. Other complementary therapies have no specific limits, but just come out of the overall vet fee limit. While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. Acupuncture, homeopathy, herbal medicine, Chiropractic manipulation, physiotherapy, osteopathy, hydrotherapy, etc. Direct Line cover dental injury on both of their plans, but only their "Advanced" plan covers dental illness (e.g., tooth decay, gum disease, etc.). Independent review site Fairer Finance gave Direct Line pet insurance a customer experience score of 63% and a gold ribbon in autumn 2019. Read Guest's review of the Direct Line Pet Insurance, 41 of 86 Direct Line Pet Insurance reviews, & compare with other Pet Insurance at Review Centre. Before deciding upon a Direct Line policy, be aware that Third Party Liability for dogs does not come as standard but may be added to your policy for an additional fee(it's usually included as standard in the UK marketplace, so consumers might not be aware they need to add this). Choosing the higher excess should lower your premium, but may not be worth it if you need to claim. I have now noticed that "Any claims that exceed the policy limit" are not covered. #14. They're able to charge lower premiums by having the pet owner pay a 10% copay in addition to the fixed excess (of £95 or £160 for dogs, £85 or £160 for cats). Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. Get a pet quote. Only available for dogs up to 9 years old and cats up to 11 years old; You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog, Reimbursement of purchase price of your pet (up to £1,500), if he/she dies due to accident. Third Party Liability cover has a £250 excess. While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. Direct Line general insurance policies are underwritten by U K Insurance Limited. If you want a Lifetime plan (generally considered to be the best/safest type of pet insurance) then you'll need to look elsewhere. 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Due to this, many vets are accustomed to submitting claims on behalf of pet owners, which can save you a lot of hassle—plus you get a full 12 months to submit claims for reimbursement. What’s more, it also offers a 12.5% discount for insuring more than one pet under a pet policy. Direct Line Pet Insurance offers 2 types of customisable pet cover with multiple additional options available, and is underwritten by UK Insurance Ltd. Some offers that appear on this website are from companies from which NimbleFins receives compensation. Direct Line is owned by UKI. Here is a sample of customer comments so you can get an idea of a representative customer experience: "Never had to make a claim before until just recently and direct line made it so stress free and dealt directly with our vet leaving us to spend the time looking after our dog whilst she recovered. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. 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